Cancellations policy

Individuals

If a reservation for only hotel accommodation, either with breakfast or half board, is made for one or more individuals (up to 15 persons), the following cancellation policy applies:
a. In case of cancellation more than 14 days before the time when under the
Catering Agreement the first Catering Service should be granted further
mentioned as: “the Commencement Date”, the customer is not obliged to pay any money to hotel establishment.
b. If canceled 7 to 13 days before the commencement date, the customer is obliged to pay 30% of the reservation value to the hotel establishment.
c. If canceled 6 to 4 days before the commencement date, the customer is obliged to pay 50% of the reservation value to the hotel establishment.
d. Cancellation from 3 to 0 days before the commencement date, the customer is obliged to pay 100% of the reservation value to the hotel establishment.

Groups

If a reservation for only hotel accommodation, either with breakfast or halfboard, was created for a group (from 15 people), the following cancellation policy applies:
a. In case of Cancellation more than 21 days before the time when under the
Catering Agreement the first Catering Service should be granted further
mentioned as: “the Commencement Date”, the Customer is not obliged to make any payment to the hotel establishment.
b. If canceled more than 14 days before the Commencement Date, the Customer is obliged to pay 30% of the reservation value to the hotel establishment.
c. If canceled more than 7 days before the Commencement Date, the Customer is
obliged to pay 75% of the reservationvalue to the hotel establishment.
d. If canceled 7 days or less before the Commencement Date, the Customer is
obliged to pay 100% of the reservation value to the hotel establishment.